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Privacy Policy

Privacy Policy

Dernière mise à jour : février 2025.

1 Privacy Policy

Nous nous réjouissons de l’intérêt que vous portez à notre entreprise. La direction de SOCIÉTÉ ANJOU AUTOMATION accorde une importance toute particulière à la sécurité des données des utilisateurs et au respect des dispositions relevant du droit sur la protection des données. Vous pouvez consulter le site www.anjou-data.com sans indiquer aucune de vos données personnelles. Toutefois, il se peut que nous devions traiter vos données personnelles si vous souhaitez bénéficier de services spécifiques de notre entreprise par le biais de notre site web. Avec cette déclaration de protection des données, notre entreprise souhaite vous informer de la nature, de l’étendue et de la finalité des données personnelles que nous collectons, utilisons et traitons, ainsi que de vos droits en la matière. En sa qualité de Responsable du Traitement, SOCIÉTÉ ANJOU AUTOMATION a mis en place de nombreuses mesures techniques et organisationnelles dans le but d’assurer une protection aussi complète que possible des données personnelles collectées sur ce site Web. Notre site web contient des liens vers des sites d’autres prestataires ou partenaires. Notre Politique de Confidentialité ne s’étend pas à la protection de vos données sur ces sites web. Les données que prélèvent, le cas échéant, les exploitants de ces sites, échappent à notre connaissance et à notre influence. La transmission des données sur Internet peut comporter des lacunes de sécurité, en-dehors des outils que nous mettons à votre disposition, rendant impossible la garantie d’une protection absolue. Nous vous recommandons la plus grande prudence lorsque vous naviguez sur Internet. Pour cette raison, vous avez également la possibilité de nous transmettre vos données par d’autres moyens, par exemple par téléphone ou par courrier.

2 Identity of the Data Controller

Entité Responsable de traitement : Le Responsable au sens du règlement général sur la protection des données, de toute loi de protection des données en vigueur dans les États membres de l’Union européenne ou de tout autre directive touchant à la protection des données est :** **

Société ANJOU AUTOMATION

1 rue de Tours
49300 CHOLET
FRANCE
Tel : +33 2 51 63 02 82
Email : contact@groupe-nadia.com
Site web : www.anjou-data.com

Contact details of the Data Protection Officer: Email : dpo@groupe-nadia.com

3 Definitions

This Privacy Policy is based on the terminology used in the General Data Protection Regulation (GDPR).

3.1 Personal Data

Personal data means any information relating to an identified or identifiable natural person (hereinafter referred to as the “data subject”), in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more specific elements relating to their physical, physiological, genetic, mental, economic, cultural or social identity.

3.2 Data Subject

A data subject is an identified or identifiable natural person whose personal data is processed by the Data Controller.

3.3 Processing

Processing means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

3.4 Controller or Data Controller

The controller or Data Controller means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing. Where the purposes and means of such processing are determined by Union law or the law of a Member State, the controller may be designated or the specific criteria applicable to their designation may be provided for by Union or Member State law.

3.5 Processor

The processor means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

3.6 Recipient

The recipient means a natural or legal person, public authority, agency or another body, to whom the personal data is disclosed, whether a third party or not. However, public authorities which may receive personal data in the context of a particular investigation in accordance with Union or Member State law shall not be regarded as recipients.

3.7 Third Party

A third party means a natural or legal person, public authority, agency or body other than the data subject, the controller, the processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

3.8 Consent

Consent means any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which they signify agreement, by a statement or by a clear affirmative action, to the processing of personal data relating to them.

4 Information on the Collection of Personal Data

4.1 Collection of General Data and Information

SOCIÉTÉ ANJOU AUTOMATION needs to collect personal information from you in order to provide you with a service. We collect personal information when you provide it to us by telephone, post or email, or through your use of one of our websites or our products and services.Please note that, in certain circumstances, if you do not provide the personal information we require, we may be unable to provide the products and services for which you have subscribed, or we may be unable to comply with a legal obligation.Through the collection of data, SOCIÉTÉ ANJOU AUTOMATION can provide its customers with user-friendly services and optimise the information and offers presented on our website in order to better meet the expectations of the public.

4.2 Categories of Personal Data

À chaque fois qu’une personne consulte le site www.anjou-data.com, certaines données et informations générales sont enregistrées et sauvegardées dans les fichiers journaux du serveur. Les données suivantes peuvent ainsi être enregistrées :

  • the type and version of the web browser used,

  • the computer’s operating system,

  • l’URL du site à partir duquel le système a accédé au site www.anjou-data.com,

  • the sub-sites from which the system accessed www.anjou-data.com,

  • the date and time of access to our website,

  • the Internet service provider of the system,

  • any other similar data and information that would enable us to prevent attacks on our IT systems.

This anonymously collected data and information will be evaluated by SOCIÉTÉ ANJOU AUTOMATION for statistical purposes and in order to improve the protection and security of our company’s data, thereby ensuring optimal protection of the personal data we process. The anonymous server log file data is stored separately from all other personal data relating to the data subject.In the course of our business activities, we may process the following categories of personal data:

  • Contact data: for example, first name, last name, company name, address (private and/or professional), date of birth, nationality, as well as telephone number and email address (private and/or professional).

  • Optional data: information that you provide to us without being asked, such as your preferences regarding vehicle equipment or your preferences regarding vehicle category. This may also include other information such as travel data relating to your journey to the agency (flight, train, transfer, etc.).

5 Use of Social Media and Web Tools

5.1 Use of Meta Tools

A social network is an online social platform or online community that normally enables users to communicate with and interact with one another in a virtual environment. A social network may serve as a platform for exchanging opinions and experiences or allow the Internet community to share personal or commercial information. SOCIÉTÉ ANJOU AUTOMATION is active on various social media platforms.

  • SOCIÉTÉ ANJOU AUTOMATION Facebook Page: Facebook, 1 Hacker Way, Menlo Park, California 94025, USA

  • SOCIÉTÉ ANJOU AUTOMATION Instagram Page: Instagram, 200 Jefferson Dr, Menlo Park, CA 94025, USA.

Nous n’avons pas connaissance du contenu des données transmises et de leur utilisation par ses sociétés. Vous pouvez consulter les politiques de confidentialité de ces sociétés individuelles pour plus d’informations sur la finalité et l’étendue du traitement qu’elles font des données ainsi que sur leurs dispositions concernant l’utilisation de vos données personnelles : Facebook Inc.. Pour les personnes résidant en dehors des États-Unis ou du Canada, le responsable du traitement des données personnelles est Meta Platforms Ireland Limited que vous pouvez contacter en ligne ou par courrier à l’adresse : 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Irlande.

5.2 Use of Google Tools

Le site web www.anjou-data.com a recours à plusieurs outils proposés par Google. Cela nous permet de gagner en efficacité, de rester organisé, de développer notre activité et d’être toujours à vos côtés.

5.2.1 YouTube Channel

5.2.2 Google Analytics

SOCIÉTÉ ANJOU AUTOMATION utilise un service d’analyse de site internet fourni par Google : Analytics emploie des méthodes qui permettent une analyse fine de l’utilisation du site web par les internautes, tout en anonymisant l’essentiel des données collectées. Le service utilise des cookies, fichiers textes mémorisés sur l’ordinateur de la personne concernée, et les transmet à un serveur de Google. Les données suivantes sont entre autres étudiées : l’URL du site (référant) à partir duquel le système a accédé à un autre site, quelles pages individuelles du site Web l’utilisateur a consultées, combien de fois et pour combien de temps. Google utilise ces informations afin d’évaluer l’utilisation par les internautes du site www.anjou-data.com, d’établir des rapports sur les activités sur le site et de fournir des prestations de services supplémentaires liées à l’utilisation du Web et de l’Internet. Ces données nous permettent essentiellement d’optimiser le site web www.anjou-data.com et d’effectuer une analyse coûts-bénéfices de la publicité sur internet.

5.2.3 Google Ads

Our services use Google Ads, Google’s online advertising platform, to determine the number of users who clicked on our advertisements and were directed to a page containing a conversion tracking tag.Google Ads installs a cookie on your computer (“Conversion Cookie”) when you access our website through a Google advertisement. These cookies are valid for only 30 days and cannot personally identify you.

5.2.4 Remarketing

Via la plateforme Google Ads, nous créons des campagnes de remarketing ou retargeting. Le remarketing offre la possibilité de toucher les internautes qui ont déjà interagi avec le site www.anjou-data.com, que cela soit desktop ou mobile. Ainsi, nous pouvons repositionner des annonces publicitaires auprès de nos visiteurs lorsqu’ils naviguent sur Google ou ses sites Web partenaires. L’affichage de la publicité se fait par l’emploi de cookies. Vous pouvez désactiver la mémorisation de cookies en paramétrant votre navigateur en conséquence et/ou en vous opposant à la saisie dans le cadre du remarketing de Google via le lien suivant www.google.com/policies/technologies/ads/.

5.2.5 Google Privacy Policy

La politique de confidentialité de Google contient de plus amples informations sur la finalité et l’étendue de l’exploitation des données par Google sur safety.google.com. Vous y trouverez également des informations concernant vos droits et les possibilités de configuration permettant de protéger votre vie privée dans leurs Règles de confidentialité. Google traite en partie vos données personnelles aux États-Unis et se base sur des clauses contractuelles types pour les transferts de ce type de données dans ses produits publicitaires et de mesure. Le cas échéant, Google peut transmettre à des tiers les données personnelles recueillies par cette technique. Nous sommes en attente d’évolutions légales pour garantir mieux encore la sécurité de vos données lors de leur transfert vers les USA et modifierons cette Politique de Confidentialité dès que nous en aurons la possibilité. Vous pouvez contacter Google en ligne ou à l’adresse suivante : Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

5.3 Purpose and Legal Basis for Processing

Below, we specify the legal bases on which we carry out our data processing activities:

The purposes for which we collect information are as follows:

The processing of this information is justified by:

The performance of a contract to which the data subject is a party. This includes, for example, the processing of data related to the provision of a service. The same applies to the processing of data relating to the implementation of pre-contractual measures, such as requests concerning our products or services, as well as understanding your requests and responding to them as effectively as possible.

Art. 6(1)(b) of the GDPR :the processing of your request results from the performance of the contract between you and us.

Compliance with a legal obligation to which our company is subject, such as compliance with tax obligations.

Art. 6(1)(c) of the GDPR

The protection of the vital interests of the data subject or another natural person. For example, if a visitor is injured while visiting one of our agencies, we may need to provide their name, age, social security number or other essential information to a doctor, hospital or other third party.

Art. 6(1)(d) of the GDPR.

Processing measures are necessary for the purposes of the legitimate interests pursued by our company or by a third party, unless such interests are overridden by the interests or fundamental rights and freedoms of the data subject.Such processing measures are permitted because they are specifically provided for under European legislation. This legislation considers that a legitimate interest may exist where the data subject is a customer of the controller (Recital 47, second sentence, of the GDPR).

The performance of our business activities for the benefit of all our employees, customers and shareholders. For example, and among other things: ensuring the proper administration and management of our customer relationships; understanding how our customers use our services and optimising our vehicle fleet; analysing the services or products our customers want, or how they would like our services and products to be improved; understanding how our customers use our websites and identifying problems arising from such use; improving the customer experience; and improving the promotions and benefits we can offer our customers.

Art. 6(1)(f) of the GDPR.

Outside the cases described above, our company relies on consent as the legal basis for processing personal data for each specific purpose, such as informing our customers about the various products and services we offer and notifying them of new developments; understanding customer feedback and responding to it as effectively as possible; managing disputes and accidents; and obtaining legal or professional advice.

Art. 6(1)(f) of the GDPR.

5.4 Retention Period for Personal Data

The retention period for your personal data varies depending on the purpose for which it was collected:

  • Contact data, optional data and contractual data are retained throughout the business relationship and are selectively archived thereafter, for a period not exceeding 3 years from the date of the last contact.

  • Telephone conversations with our customer support service are not retained.

Cookies stored on your device are retained for the duration of your browser session and, in all cases, may not be stored for more than 13 months, including cookies from Google or HubSpot that you may have accepted.

6 Recipients of Personal Data

6.1 Internal Transfers

SOCIÉTÉ ANJOU AUTOMATION transfers your data internally to various specialised departments, mainly the Marketing Department and the Information Systems Department, in order to comply with its legal and contractual obligations.Personal data is only transferred or disclosed to the extent necessary, in accordance with the requests of the data subjects and applicable data protection requirements.

6.2 Transfers within the Group

SOCIÉTÉ ANJOU AUTOMATION is a subsidiary of Groupe Nadia, a company based in France that operates at European level.SOCIÉTÉ ANJOU AUTOMATION may share information concerning data subjects with other entities within Groupe Nadia where required to respond to a contact request.

6.3 Transfers to Third Parties

SOCIÉTÉ ANJOU AUTOMATION may transfer personal data to specific third parties in order to provide the corresponding services or applications.These third parties provide external services. They process the data only according to our instructions and are prohibited from using this data for their own commercial purposes.These third parties include, in particular, our hosting provider OVH, the WordPress website-building platform, or SOCIÉTÉ ANJOU AUTOMATION’s partner dealers where required by the request.

6.4 Transfer to a Third Country or International Organisation

SOCIÉTÉ ANJOU AUTOMATION may transfer personal data to recipients located in countries outside the European Economic Area (EEA) for the purposes mentioned above.Such transfers are carried out only to fulfil our contractual and legal obligations or on the basis of your consent.The conditions governing such transfers are protected in accordance with the applicable regulations relating to the protection of personal data.

7 Rights of Data Subjects

You may exercise any right described in this section by contacting our Data Protection Officer, who has been designated as the competent person under this Privacy Policy.To exercise these rights, please contact us by email at dpo@groupe-nadia.com or by post at:SOCIÉTÉ ANJOU AUTOMATION Data Protection Officer 1 rue de Tours 49300 CHOLET FRANCE

7.1 Right to Confirmation

European directives and regulations grant the data subject the right to obtain confirmation from the controller as to whether or not personal data concerning them is being processed.

7.2 Right of Access

European directives and regulations grant data subjects whose personal data is being processed the right to obtain, free of charge, information from the controller concerning the personal data collected about them, the purposes of the processing, the categories of data concerned, the recipients or categories of recipients to whom the data has been disclosed, the retention periods, and a copy of this information.

7.3 Right to Rectification

You have the right to ask us to correct inaccurate or incomplete personal information concerning you. We will endeavour to update your data as soon as possible.

7.4 Right to Erasure

In accordance with European directives and regulations, the data subject has the right to obtain the erasure, without undue delay, of personal data concerning them where one of the following grounds applies and provided that its processing is not required:

  • The personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed.

  • The data subject withdraws the consent on which the processing is based, in accordance with Art. 6(1)(a) or Art. 9(2)(a) of the GDPR, and there is no other legal ground for the processing.

  • The data subject objects to the processing pursuant to Art. 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Art. 21(2) of the GDPR.

  • The personal data has been unlawfully processed.

  • The personal data must be erased in order to comply with a legal obligation under Union or Member State law to which the controller is subject.

  • The personal data has been collected in relation to the offer of information society services referred to in Art. 8(1) of the GDPR.

If a data subject wishes personal data held by SOCIÉTÉ ANJOU AUTOMATION to be erased, they may contact the Data Protection Officer at any time.The Data Protection Officer will ensure that the request is dealt with as soon as possible. Please note that we may retain certain information concerning you where required to do so by law or where we have a legitimate reason to do so.

7.5 Right to Restriction of Processing

The data subject has the right to obtain from the Data Controller the restriction of processing of personal data where one of the following applies:

  • L’exactitude des données personnelle est contestée par la personne concernée, pendant une durée permettant au responsable du traitement de vérifier l’exactitude desdites données.

  • Le traitement est illicite et la personne concernée s’oppose à l’effacement des données personnelles et exige à la place la limitation de leur utilisation.

  • The controller no longer needs the personal data for the purposes of processing, but the data is required by the data subject for the establishment, exercise or defence of legal claims.

  • The data subject has objected to processing pursuant to Art. 21(1) of the GDPR, pending verification of whether the legitimate grounds of the Data Protection Officer override those of the data subject.

  • As the responsible company, we waive automated decision-making processes or profiling.

7.6 Right to Data Portability

The data subject also has the right to data portability, meaning the right to receive the Personal Data they have provided in a structured, commonly used and machine-readable format and the right to transmit that data to another controller.Where the data subject exercises their right to data portability pursuant to Art. 20(1) of the GDPR, they also have the right to have the personal data transmitted directly from one controller to another, where technically feasible and provided that this does not adversely affect the rights and freedoms of others.

7.7 Right to Object

In accordance with European directives and regulations, any data subject has the right to object at any time, on grounds relating to their particular situation, to the processing of their personal data.From that point onwards, SOCIÉTÉ ANJOU AUTOMATION will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defence of legal claims.The data subject also has the right to object to the processing of their personal data for direct marketing purposes.

7.8 Right to Withdraw Consent to Data Processing

In accordance with European directives and regulations, any data subject has the right to withdraw their consent to the processing of their personal data at any time.To do so, you may use the link to the Cookie Management Panel directly on the website www.anjou-data.com, or contact our Data Protection Officer.

7.9 Right to Lodge a Complaint

The data subject has the right to lodge a complaint concerning the processing of personal data with our Data Protection Officer or with a supervisory authority (www.cnil.fr).In addition, you have the legal right to establish instructions concerning what should happen to your data after your death.To exercise these rights, you must contact our Data Protection Officer.

8 Amendments to the Privacy Policy

SOCIÉTÉ ANJOU AUTOMATION may make changes to this Privacy Policy.If we make any significant changes to this Privacy Policy or to the way we use your personal data, we will publish those changes on this page and will endeavour to notify you of any significant changes.